Do prints come framed?
Currently, I do not offer framed prints. All artwork is printed on heavy weight, fine-art archival paper with a lightly textured surface and packed in a plastic sleeve.
I can’t find a print that I saw on Instagram. Can I order it?
Thanks so much for keeping up with my work! If a specific Instagram post isn't on our website, it means it's not available as a print right now. I'm always open to suggestions, so feel free to shoot me an email at firstname.lastname@example.org.
I can’t find a print that used to be on your site. Will you be restocking it?
We often have new prints added and older prints retired from the website. Once a print is no longer on the site, it typically is retired. In some cases, I may be able to get a print made that is no longer available. Feel free to email email@example.com with the print that you’re referring to and I can look into this for you.
Can I edit or cancel an order after I've placed it?
If you need to edit or cancel your order for any reason, please contact us at firstname.lastname@example.org with your name and order number as soon as possible. We cannot guarantee these changes will be made, but we will try our best to accommodate.
How are the orders shipped?
All orders are shipped using USPS First Class Mail.
What is the estimated delivery time for US orders?
Please allow a minimum of 7 business days for your order to be delivered within the United States.
What is the estimated delivery time for International orders?
Please allow a minimum of 12 business days for your order to be delivered outside of the United States.
Do you offer expedited shipping options?
Currently, we only offer USPS First Class Mail for all orders. We do not have expedited shipping options available at this time. If you need an order delivered by a certain date, please email us at email@example.com
Can I change my shipping address after placing an order?
If you need to change the shipping address for your order, please contact us at firstname.lastname@example.org with your name and order number as soon as possible. We will do our best to accommodate your request, but please note that once the order has been shipped, we cannot modify the shipping address.
How much does shipping cost?
For US orders, we offer $4 flat rate shipping, shipped anywhere in the continental United States.
For International orders, shipping prices vary by territory and are calculated at checkout. All taxes and duties are billed to the recipient.
I’m shopping for holiday gifts. What is the shipping deadline to get my order by Christmas?
Please refer to these suggested dates below to ensure delivery by 12/24:
US: Order by Wednesday, December 13th
International: Order by Monday, November 27th
Where is my package?
Once your order has been shipped, you should receive a separate email with a tracking link. Please refer to this tracking number to track the progress and estimated delivery date of your package.
If your shipment has not received an update for more than 7 days, please contact us via email at email@example.com.
What do I do if I receive defective, damaged, or missing items?
While we don't typically expect this, in the event that you receive damaged, defective, or missing items, please email firstname.lastname@example.org within 14 days of receiving the item and we'd be more than happy to help.
Can I commission a piece of art from you?
I’m not currently offering any custom work. But, I may open it back up in 2024. If you’re interested in joining the waitlist and being notified as soon as it opens up, feel free to email email@example.com and I’ll add you!
How can I suggest a specific celebrity for you to paint?
I’m always open to suggestions for future prints! Feel free to email firstname.lastname@example.org and let me know which celebs you'd like to see on a sandwich :)